Shipping & Delivery

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1. Shipping Methods and Delivery Times

We offer a variety of shipping options to ensure that your order arrives as quickly as possible. Our shipping methods and delivery times are as follows:

• Standard Delivery
  Delivery Time: 3-5 business days

• Next Day Delivery
  Delivery Time: Next day 
   

Note: All shipping times are estimated and can vary based on location, weather conditions, or unforeseen circumstances.

 

2. International Shipping

We offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination. Please note that international orders may be subject to customs fees, taxes, or other charges upon delivery, which are the responsibility of the customer.

For more information, please refer to our international shipping calculator at checkout.

 

3. Order Processing

• Order Confirmation: Once your order is placed, you'll receive an order confirmation email with your order details.

• Order Processing: All orders are typically processed within 1-3 business days. Please note that we do not ship on weekends or public holidays.

• Packaging: We take great care in packaging your perfumes securely to ensure that they arrive in perfect condition. Your order will be carefully wrapped to prevent any damage during transit.

 

4. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information so you can follow your package’s journey from our warehouse to your doorstep. If you do not receive tracking details, please check your spam folder or contact our customer service team.

 

5. Address Accuracy

Please double-check that the shipping address you provide is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately.

 

6. Shipping Restrictions

Due to shipping regulations, we are unable to ship perfumes to P.O. Boxes, APO/FPO addresses, or certain international destinations. If you are unsure whether we can deliver to your location, please contact our customer service team for clarification.

 

7. Missing or Damaged Items

If your order is missing items or if your perfume has arrived damaged, please contact us within 7 days of receiving your package. We will resolve the issue promptly, either through a replacement or a refund, depending on your preference.

 

8. Returns & Exchanges

Due to the nature of our products, we cannot accept returns on opened perfumes. If you receive a defective or incorrect item, we will be happy to assist with a return or exchange. For more information on our return policy, please visit our Returns & Exchanges page.

 

9. Customer Service

If you have any questions about shipping, delivery times, or anything else, feel free to reach out to our customer support team. We’re here to assist you and ensure your experience is as smooth as possible.

 

Thank you for choosing us for your fragrance needs. We look forward to delivering a beautiful experience with every order!